Great concept:trouble starts when only two tills are open and one of them is dealing with an enquiry from an old-dear who is a little confused.I experienced this at Southport a month ago-missed two trains whilst waiting in the queue !
How is that any different to how it used to be? I don't see how the concept makes any difference to that?
10-25-2009
andyk
If I remember correctly,at Southport,there was previously a seperate enquiry-office.
10-25-2009
robt
Quote:
Originally Posted by andyk
If I remember correctly,at Southport,there was previously a seperate enquiry-office.
Ah yes, quite right :) I suspect that was long gone before the M to Go opened though?
Of course there was no separate enquiry desk at Liverpool Central.